0
It is the duty and responsibility of the front desk staff to ensure the right guest is given the key to his room and his safety and security pertaining to issuance of key is not compromised or violated during his stay in the hotel. Front Desk Agent should never give geys, room numbers, messages, parcels or mails to any person without first requiring appropriate identification.
For Security reason hotels uses atleast three type of keys, Emergency Key, Master key and guest room keys. Types of keys used may vary hotel by hotel but the process of handling them reamins pretty much the same.
Source: http://www.setupmyhotel.com/train-my-hotel-staff/securityandloss/165-hotelocktype.html
Add your answer:
Earn +20 pts
Why are standard operating procedure in hotel is important?
to give the felling of big
What are the standard operating procedure of a five star hotel's F and B Service?
The Food and Beverage department is one of the most important cornerstones of any five star hotel. In order to maintain high levels of cleanliness and flawless service, the operating procedures are in-depth and extremely strict.
How do you make up room hotel procedure?
Procedures will vary for different hotels. The main points you should include in a standard operating procedure book are housekeeping, cleaning, restocking, and room service, giving as much detail so employees reach your expectations.
Hotel Standard Operating Procedures manual?
My question is. Is it Hotel standard to put condoms in every room free of charge. I do not feel this is appropriate for a hotel in any way and feel it sends the wrong message.
What is the importance of having a shopping center in the hotel?
It has become a standard operating procedure for most hotels to have shopping center within their buildings as it offers the guests greater convenience since they can buy products without taking trips outside the hotel. It is also a source of additional money streams and increase in profit for hotels.
Questions asked during the selection for management trainee in a hotel chain?
Must standard operating procedures be followed at all times?
What are the standard operating procedures for a 3 star hotel?
I want to know that how will prepare the SOP for 3 star boutique hotel. It is very important for me. If any body can help me I am very greatful. Thankyou.
What is the standard hotel lobby for 20 rooms hotel?
A hotel lobby does not have a standard size
When was Standard Hotel created?
Standard Hotel was created in 1999.
What is the different between standard hotel from the others?
the basic difference between standard hotel and other is that the standard hotel have boarding and resturant facility with a high classic welcoming.
What is the procedure of receive guest from airport to hotel?
procedure of receiving guests at the airport
What are the minor operating departments of a hotel?
Some minor operating departments of a hotel can include a parking operation, the hotel's bar, a gift shop, business or meeting rooms, and in-room entertainment.
