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Reason why calls are sometimes directed to voicemail:
-The called party is not available - with the call divert set up, calls that are not answered after certain number of rings will be directed to voicemail
-part of call screening. This is to examine the importance of the call so that no time wasted in answering unwanted calls.
When a cell phone goes directly to voice mail, it means either the phone is turned off, or the cell phone is not in service.
There is a voicemail set up where in calls that are not answered after certain rings are automatically directed to voicemail. This call may be attended later by the called party.
That usually means their cell phone is turned off, or they may be on another call since all cell phones do not have call waiting.
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