MagicJack's contact information:
MagicJack LP/Ymax Corp, 5700 Georgia Ave., Palm Beach, FL 33405
Telephone: 561-586-3380
Fax: 561-586-2328
Tried faxing to no avail. Called landline and they indicated they could not froward fax to Magicjack as they were only a domain provider. They indicated that if I forwarded a registered letter they would forward it to Magicjack.
This Magicjack is totally reprehensible when it comes to customer service. Once they have your money all your problems are directed off shore through their online assistance and they are useless.
Save your money because if you have a problem it is a ghost company.
I have tried for days to contact M.Jack wasting a lot of time and money. There is no way to get any help. If you are luck and get some one to answer the ph. it will be some one in the Philippines who can hardly speak English and are no help at all. I have been a M. J. customer for years and never before have I had so much trouble trying to get help. I tried calling the home office listed on the net and it is not longer in service.
Don't waist your money. James
Magic Jack is a cheap alternative to a land line telephone. Magic Jack works with basically any land line or home telephone numbers including cordless telephones.
The only way I know how to do this, and if you just want a simple phone line, is to use the new product in stores now called ( the magic jack). You can find them at stores like Radio Shack. Thank You, Ronald of www.poman.org
It has a chip inside that receives same signal as a phone line. Just plug it into the wall or you can use the computer to plug it in to.
You can have a Cat-5 line coming from another telephone jack or the Network Interface Device, but the Cat-5 line must connect to a jack, to let you connect an RJ11 phone line to the modem.
There is a place to plug in the phone cord directly into the Magic Jack box, and then the box is plugged into your router or computer depending on which kind of Magic Jack you have.
The modem on your computer must connect to your Internet Service Provider's server over a land telephone line. You connect the computer's modem to a telephone jack as you would a telephone.
No. Magic Jack doesn't like to be on the phone, So unless it is and emergency, You're out of luck.
A modulator demodulator (MODEM)
To connect an RJ11 telephone jack, first, strip the telephone line providing the dial tone. Then, strip those wires to show the copper. Then, loosen the screws on the jack. Connect the red wire to the red screw, and tighten the screw. Connect the green wire to the green screw, and tighten the screw. Connect the black wire to the black screw, and tighten the screw. Connect the yellow wire to the yellow screw, and tighten the screw. If the wiring does not match the colors of the jack, then follow these steps: First, connect the blue wire to the red screw, and tighten the screw. Then, connect the blue/white wire to the green screw, and tighten the screw. Then, connect the orange/white wire to the black screw, and tighten the screw. Then, connect the orange wire to the yellow screw, and tighten the screw. Then, screw the jack onto the wall with the appropriate screws. Connect a working telephone to the jack, and check for a dial tone. If you hear a dial tone, then you have successfully connected all of the wires to the jack. If you do not hear a dial tone, check to make sure that all of the wires are securely on the screws, and that none of the copper has come off of the wire.
Telephone line. Either unplug telephone and connect lead to computer while online, or get double-socket ADSL connector so telephone is unaffected.
Hi Sonya, sorry for the delay. The answer, is yes. You will be able to hook up magic jack to your uverse router on phone line 2, and everything should work great. I would use the computer in phone line 1's room to connect to the router on phone line 2. If however, you have problems making the magic jack work with the uverse router (some people have) you will need to update your magic jack and router firmware. Let me know if this has resolved your issue! My apologies for the delay.
A modem uses the phone line to connect to the internet. This is usually slower than a wifi connection.