With a feature rich suite of sales, marketing and customer service modules, Microsoft Dynamics CRM provides a single platform for all staff members and external partners that enable them to manage ongoing relationships with customers from first contact to purchase and after sales support.
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CRM software is used in the communication and relationship of a business and its customers. This includes marketing functions, sales, technical support and customer service.
The Microsoft Dynamics CRM provides business management solution services. The Microsoft Dynamics CRM offers solutions for marketing, finances, sales, operations, and more.