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A value added activity, simply put is any activity the customer would be happy to pay for.

in a factory process its anything that transforms raw materials towards that of the final saleable product. In a service or office process its anything that develops, provides, improves or guarantees information or allows the service to be provided in a timely and cost effective manner

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14y ago
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8mo ago

Value-added activity refers to any action or process that increases the worth or quality of a product or service from the perspective of the customer. It includes activities that directly contribute to meeting customer needs or requirements and are seen as important or beneficial by the customer. Value-added activities often result in improved product performance, customer satisfaction, or competitive advantage.

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