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A customer relation officer is someone who represents a business. This person is the spokesperson actually the correct name is public relations. This person handle all of the unforseen aspects they make the business grow, by supplying services such as freebies, coupons, one on one conversations with clients, basically this person has to bend over backwards and to do everything possible to make sure that the well being of any client or potential ones , needs, wants and desires are met the better this person does the better for the business and these people make good money. I should know I used to be in the P.R. business and it is not dull whatsoever, challenging yes but that is what makes it so interesting

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Q: Who is a customer relation officer?
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What does a customer relation officer do?

A customer relations officer acts as a go-between when the customer is unhappy. A customer relations officer will try to solve problems with customers before they get to the corporate level within a business. A customer relations officer might also act as a publicity person for a business.


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