Internal Customers are anyone affected by the product or by the process used to produce the product, in the context of quality management. Internal customers may play the role as supplier, processer, and customer in the sequence of product development. To simplify Internal Customers are any staff employed by that company, they ultimately affect the end product in some way. Many organisations start off by training their employees to think and treat their colleagues like internal customers. Whilst these employees are being training they're taught to bear in mind:
§ Treat everyone with respect at all times
§ Be helpful
§ Be courteous
§ Be polite and pleasant
§ Be friendly
§ Be efficient (do something when you promise - and do it without error)
§ Be professional
what is internal customer
because internal customer is a person who provide service to external customer.
What is internal and external customer?
A customer is anyone you perform a function for that either assists them in some way or provides a product for them, whether internal or external. An internal customer is within the same company, and an external customer is someone outside the company.
The purpose and value of identifying internal customer need and expectations is that the customer becomes a loyal customer and sales increase. They also will boost sales by making referrals to other customers by having pleasant experiences.
what is internal customer
because internal customer is a person who provide service to external customer.
What is internal and external customer?
Internal buyers or internal sponsors.
Internal
internal customers expectations
they both deal with customer service
the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....
What_does_a_Internal_customer_need
A customer is anyone you perform a function for that either assists them in some way or provides a product for them, whether internal or external. An internal customer is within the same company, and an external customer is someone outside the company.
customer
coworker