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Most employees in a business provide customer service, either directly or in-directly. For example, an assembly line worker has no contact with customers, yet provides customer service by helping to produce a quality product. To be the most removed from customer service, you would work in a support function like Human Resources or payroll that serves the employees more than the customer. If you prefer to reduce your inter-action with people in general, you could persue a more technical career, such as repairing equipment.
It could be suggested that many government jobs perform a function without regard to customer service.
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Why is good customer service important for a technician who does not work directly with the public?
it helps if you have skills in customer service incase one day you have to work with the public. If you have skills in customer service, your employers can be confident in you, and it may open new doors in your career
How does teamwork effect customer service?
When everybody in a business is working together, the customer service is way higher. If there is no teamwork occurring, then it is hard to work together and the customer service is low quality.
Why is it important that reports on customer service contain recommendations?
The reason why it is important that reports on customer service contain recommendations is because without them, services would not improve. There is always room for improvement when it comes to customer service.
What motivation require to achieve absolute customer satisfication?
customer sanctification in our service & good work
Could volunteer work count as customer service?
Absolutely. Any volunteer group that deals with the public should count as customer service because most it often deals with the public. Customer service basically means providing a service to a customer, often through a purchase.
