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Q: What do people do in customer service?
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What is quality customer service?

Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.


How is the customer service of Anthem BCBS?

"The customer service of Anthem BCBS is great. Most people say that it can be slow on Mondays and Fridays, but overall Anthem BCBS has great customer service."


What is the best ratio of customer service to sales people?

It depends greatly on the product or service and the age of the company. If you were starting a new cell phone company, you would need many more sales people than customer service staff. As your business grew, your customer service staff would grow at a much faster rate than your sales force. Eventually, your sales force might actually shrink while customer service continued to grow along with your customer base. If you sold a low tech, low maintenance product such as coffee mugs, you would need relatively few customer service people. As the product increases in technology and life-span, you will need more customer service reps per customer. It would be better to look at a ratio of customers service people to customers; and, a ratiio of sales people to sales goals.


What is the difference between good and excellent customer service?

Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"


What are good character traits for a person working in customer service to have?

A person working in customer service should be polite, knowledgeable about their area of work, friendly, and patient. These qualities are necessary because people working in customer service must be able to cater to a wide variety of people in their job.

Related questions

What is quality customer service?

Quality customer service can be defined in a great number of ways. Many people agree the customer service is good when everyone leaves happy.


What qualities might be required for a job as a customer service manager?

Customer Service Managers deal with customers or potential customers for a business. One of the most important qualities of a customer service manager is the ability to deal with people effectively. If you are not a "people person", being a customer service manager is not for you.


What do customer service in Tesco do?

help people


How is the customer service of Anthem BCBS?

"The customer service of Anthem BCBS is great. Most people say that it can be slow on Mondays and Fridays, but overall Anthem BCBS has great customer service."


How To Describe your customer service people skills?

Customer service is what where you are applying all your skills with your affection the customer to help them in all concerns,and make them feel that the service you have given to them is the wonderfull service they have ever received in their life


What are places that offer the best customer service?

I love the customer service I get when I have my car looked at a Costco. They have great people who work there.


What are your weaknesses about customer service?

People who are not experienced in customer service may have some weaknesses. They may not be friendly and they may not be understanding when talking to customers.


What are method of full silver service and buffet service?

Silver service is a service in which people serve customer food onto their table and a buffet its a service in which customer help them self to the food.


What is the best ratio of customer service to sales people?

It depends greatly on the product or service and the age of the company. If you were starting a new cell phone company, you would need many more sales people than customer service staff. As your business grew, your customer service staff would grow at a much faster rate than your sales force. Eventually, your sales force might actually shrink while customer service continued to grow along with your customer base. If you sold a low tech, low maintenance product such as coffee mugs, you would need relatively few customer service people. As the product increases in technology and life-span, you will need more customer service reps per customer. It would be better to look at a ratio of customers service people to customers; and, a ratiio of sales people to sales goals.


How do you define customer service?

define what customer service define what customer service


Is there a mailing address for comcast customer service?

There are several addresses for Comcast Customer Service because there are several Comcast Customer Service Centers throughout the US. For more information or to find a customer service center near you, visit www.comcast.com and search using your address or zip code for the neareest customer service center. You can also email customer service requests to comcast, which is faster and more convienient for most people.


Does Penske deliver on its promise to provide good customer service?

Well you may want to look at the customer reviews about customer service. Looking at reviews would help a lot because most people that have reviews are ordinary people.