explain how to recognise when a customer is angry or confused
A customer who is very angry.
The same as you would any other customer, with courtesy and respect.
The best way to handle customers is with patience and understanding. It is best to put yourself in the shoes of a customer and visualize how you would want to be treated,
This is a situation that you may want to have your manager or customer service handle. If your drawer is short, you could get in trouble.
Give her the correct change and apologize.
apple
Give an example on the steps you would take to take care of an angry customer
Kick that mo fo in the shine then yell i quit, get the hell outta there
Give an example on the steps you would take to take care of an angry customer
The cast of Grand Theft Auto 5 Release - 2012 includes: Jasmin Alexandra Perez as Angry Customer Dallas Baer as Angry Customer Joe Cash as Angry Customer Austin Dicamillo as Angry Customer Ashleigh Doran as Angry Customer Michael Hemphill as Angry Customer Eric Kassmann as Angry Customer Danielle Kuna as Angry Customer Thomas Lochner as Angry Customer Jesse Pickering as Angry Customer Greg Stritzel as Angry Customer Skylar White as Angry Customer
Irate customer means angry customer. The customer who is angry because of poor services provided.
Treat them with kindness, no matter what. Refuse to drop to their level, i.e. anger. If you can't handle themor everything you do is wrong as far as they are concerned, refer them to your supervisor. As hard as it may be sometimes, remember the maxim that "the customer is always right".
explain how to recognise when a customer is angry or confused
A customer who is very angry.
The same as you would any other customer, with courtesy and respect.
be calm and patient and try to absorb there anger and be a good listener and your answer should be i will try my best to solve your problem.