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What is the connection between customer expectations and customer satisfaction?
customer expectations is what the compant expects from you customer satisfactory they are pleased
What does exceeding customer expectations mean to you?
To exceed customer expectations you try to understand your customers' values and focus on customers who share a common vision
What is meant by the term customer satisfaction?
Customer satisfaction is a measure of how the products or services that are supplied by a company match up against the customer's expectations of that product or service. For example, if you purchase an item from a TV Commercial that guarantees customer satisfaction, it must be a product that matches your expectations of how good you think the product will be or how good it will perform. There's a customer satisfaction index for measuring these expectations closer.
What is the connection between customer expectations and customer satisfaction in customer service?
The customer will expect the same quality goods and service and will be happy when they receive what they expect.
What is the purpose and value of identifying internal customer needs and expectations?
The purpose and value of identifying internal customer need and expectations is that the customer becomes a loyal customer and sales increase. They also will boost sales by making referrals to other customers by having pleasant experiences.
Describe how the individual and the customer and behaviours affect expectations?
The individual's behavior, such as their competence, attitude, and communication style, can influence a customer's expectations by shaping their perception of the service provider. Customers may adjust their expectations based on how they perceive the individual's credibility and professionalism. If the individual exhibits traits that align with the customer's expectations, it can lead to a positive experience, while mismatched behaviors may result in disappointment or dissatisfaction.
What is the connection between customer expectations and customer satisfaction?
customer expectations is what the compant expects from you customer satisfactory they are pleased
How will the Just In Time concept affect its customer segments Suggest which option should be selected based on overall supply chain performance and customer expectations.?
Plz answer this question.
What does exceeding customer expectations mean to you?
To exceed customer expectations you try to understand your customers' values and focus on customers who share a common vision
What are the customer expectations when shopping in a luxury store compared to high street store?
What are the customer expectations when shopping in a luxury store compared to high street store
Part of setting Is to establish a timeline with your customer?
Expectations
What does a internal customer expect?
internal customers expectations
What are the factors influencing customer expectations?
One of the main things influencing customer expectations are what your competitors are doing. If you are competing with high-end retailers, your customers' expectations will be very different than if you are competing with Wal-Mart of McDonalds.
Why customer behavior is called consumer behavior?
It's because the customer is the product consumer. I think!?!?!
What is meant by the term customer satisfaction?
Customer satisfaction is a measure of how the products or services that are supplied by a company match up against the customer's expectations of that product or service. For example, if you purchase an item from a TV Commercial that guarantees customer satisfaction, it must be a product that matches your expectations of how good you think the product will be or how good it will perform. There's a customer satisfaction index for measuring these expectations closer.
Expectations that guide our behavior are called?
Norms
Can a uniform change behavior?
Wearing a uniform can affect behavior by instilling a sense of identity, discipline, and role expectations. Uniforms can promote a sense of belonging to a group or organization, encourage professionalism, and contribute to conformity to established norms and standards.
