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Middle and upper management are expected to spend their time setting goals, planning, training, coordinating, directing, and establishing policies. The technical skills they may have used as a worker or even as a supervisor, are seldom if ever used. Management requires a separate set of skills that do not necessisarily include technical skills, though technical skills can certainly be useful to a manager in some organizations. First and foremost, management gets things done through the people who have the technical skills.

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Q: Why conceptual leadership skills become more important and technical skills less important at higher organizational levels?
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Why conceptual and technical skills are more important to a manager than human skills?

You may have to re-think your question. Human skills are NOT less important than conceptual and technical skills. In fact, if one would observe the needed skills as one goes up the leadership/management ladder, conceptual and technical skills vary. But Human skills remain constant. In every level of leadership - Lower,Middle, Upper management - the need for human skills remain very important. Aprox. 80% of a leader's day involves dealing with people.


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There isn't a set rule. Usually technical skills are more important when it comes to small business. This is because technical skills can draw in more customers.


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