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The first half of the test is all scenario questions and what you would do in that situation. You have to think like Walmart and not what you would do, but what would Walmart do. The second half is supervisory skills, but you have to answer those with either strongly agree or strongly disagree not anything in between or you will fail and you cant take it again for six months. Good Luck!

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Q: What is on the Walmart Customer Service Manager test?
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