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top management are the decision makers, they control, administer, delicate and manage the organisation whereas the first line manager sees to it that all these are adhered to
because management is needed in all types and sizes of organizations,at all organizational levels, and all work areas.
Management is a pervasive activity and a process to utilize effectively and efficiently all available resources and accomplish the desired plan objectives of a micro or macro unit organisation.
Why is planning regarded as a pervasive function of managers? Explain
The attitude of top management is reflected at all lower level, and departmental heads by the quality department. Organisation must not only process informationand knowledge