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It is important for a customer-service-agent to deal first the concept. as an agent he/she must posses the knowledge regarding the company's resources in giving services through customers. the major task of the customer-service-agent is he/she must have a self awareness before he/she interact or giving service to customers
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Why use appropriate interpersonal skills to serve customers?
It will enhance the skills of individuals.
What are the release dates for Basic Job Skills Dealing with Customers - 1976?
Basic Job Skills Dealing with Customers - 1976 was released on: USA: 1976
How does customer service benefit customers?
Yes, when a customer can get itwhat does customers service mean to you?By personal and interpersonal skills such as communication skills,listening skills,language,gestures and posture, telephone techniques.....
What is the difference between practical and interpersonal skills?
Practical skills relate to the ability to "do" something, like work a math problem or ride a bike or swim or build a house. These are sometimes called "hard skills".Interpersonal skills relate to dealing with people and getting things done with and through others. Common interpersonal skills are influencing others, motivation, communication, relationships and are sometimes referred to as "soft skills".
Advantages of Interpersonal skills?
Advantages of Interpersonal skills?
Why are interpersonal skills important in the fire service?
because harrison said
Why are interpersonal skills important to managers at all levels?
Because i need the answer..
When it come to dealing with conflict what are some of the common mistakes to avoid?
Unethical behavior, poor interpersonal skills, and avoiding the problem
When it comes to dealing with conflicts what are some of the common mistakes to avoid?
Unethical behavior, poor interpersonal skills, and avoiding the problem
What are some of the common mistakes to avoid when it comes to dealing with conflict?
Unethical behavior, poor interpersonal skills, and avoiding the problem
Why is interpersonal skills important in a technical role?
One way of describing interpersonal skills is to say 'I will work with you if you work with me'. If that is something that you are not good at then how do work with others in any role not just technical
What recent skills have you learned that you believe makes you a great customer service person?
I had developed a sense of keeping my calm with difficult customers. This position helped me focus on people skills in dealing with customers in person and over the phone. I learned how important it is to listen well, make the customer feel I understand his/her point.
