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SUMMARY

Responsible for the operating system and associated subsystems. Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identify alternatives for optimizing computer resources.

PRIMARY RESPONSIBILITIES

  1. Collect information to analyze and evaluate existing or proposed systems.
  2. Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems.
  3. Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system. Analyze and evaluate present or proposed business procedures or problems to define data processing needs.
  4. Prepare detailed flow charts and diagrams outlining systems capabilities and processes.
  5. Research and recommend hardware and software development, purchase, and use.
  6. Troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
  7. Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise.
  8. Record and maintain hardware and software inventories, site and/or server licensing, and user access and security.
  9. Install, configure, and upgrade desktop hardware and peripherals to include; network cards, printers, modems, mice and add-in boards.
  10. Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
  11. Write and maintain system documentation.
  12. Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system.
  13. Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
  14. Document system problems and resolutions for future reference.
  15. Other duties as assigned.
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Q: What is a System Analyst an its responsibilities?
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