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Greatly frustrated people may act violently. Blaming them only adds to their problems and makes the situation worse. Like all other kinds of behavior, frustration has a cause. Effective leaders know they must seek out and remove that cause (or causes) in order to correct the condition. When leaders know the symptoms, they can seek the causes. Any signs of frustration should signal alert leaders to attempt an adjustment. In individual cases, effective leaders learn the early background and history of the person. An intimate understanding of the personality traits of the worker, as well as attitudes, helps to explain many of the causes. Leaders must, of course, gain the person's confidence in order to help. People react to frustration in several ways. Effective leaders often spot the symptoms easily because frustrated people usually adopt one of these modes of behaviour: · attack · withdrawal · detour · resignation. Let's see how each of these works. 1. Attack Behaviour Attack often takes the form of verbal abuse rather than physical violence. When frustrated people fear those whom they think have caused the difficulty, they try to smear their enemies' reputations through rumours or gossip. Many wild rumours circulate in organizations by frustrated individuals who are trying to get even. The attack phase of frustration comes out by several kinds of aggressive behaviour, such as: · Unreasonably criticizing the boss/bosses or the organization · Damaging equipment · Spoiling and wasting materials · Excessive absenteeism · Constant/frequent complaining · Hostility toward fellow employees · Spreading wild rumours and malicious gossip. Managers use attack behaviour when they · Inflict heavy penalties · Strongly discipline for minor infractions · Blame employees for managerial errors. Important: If you want to be an effective leader, you must · learn to recognize attack behaviour · determine the real cause · ask yourself, is there genuine basis for dissatisfaction? 2. Withdrawal Behaviour Withdrawal involves escaping or leaving the field of action. This often takes the form of unwillingness to accept new responsibilities. Other common signs: · horseplay · frequent complaints · absenteeism.
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What are the advantages and disadvantages of merit pay the organisation?
Some of the merits is that it motivates people to work harder and pay according to each employee's efforts. Demerits may include lack of motivation and loyalty by employees.
Motivation definition in human resource management?
Motivation is that internal drive that causes an individual to decide to take an action.There are several motivation factor for the employees including biological,intellectual social and emotional factors. The best way for employers to figure out how to inspire employee motivation at work. To create a work environment in which an employee is motivated about work, involves both intrinsically satisfying and extrinsically encouraging factors.Motivationis the combination of fulfilling the employees need and expectations from work and theworkplacefactors that enablesemployeemotivation.
What causes lack of customer service from employees?
Lack of work ethics,unrespectful treatment of employer and/or customer ,lack of good communication
How managers should behave to motivate and control employees?
To motivate and control employees, managers should use a motivation based on that particular industry or business and also based on the employee themselves. Some employees need very gentle motivation and others need to be under pressure to work their best.
What does lack of effort means?
"Lack of effort" refers to not putting in the necessary work or energy to complete a task or achieve a goal. It can indicate a lack of motivation, dedication, or commitment to the task at hand.
Of what significance was the Hawthorne effect on employees who participate in scientific studies?
it has been interpreted to mean that when employees feel important and recognized, they exhibit greater motivation to excel in their work activities
What are the disadvantages of unsatisfied employees in organization?
Unsatisfied employees lack productivity. Their enthusiasm to do work diminishes. They show dissatisfaction in the organization by their attitude. Their low morale affects their work and performance.
Why is treatment for antisocial personality disorder unlikely to work?
The lack of anxiety and guilt that is characteristic of this disorder makes motivation to change unlikely.
What amount of effort employees exert on a specific task depends on their?
motivation, perceived importance of the task, level of capability, and the work environment's support and culture.
Three Factors that affect the planning process?
Three factors that affect the planning process in an organization is lack of team work, communication, and motivation.
Major causes of poor motivation at work place?
lack of feedback from superiors, overwhelming work load, feeling unappreciated and not having your efforts recognised, lack of cohesion within the team , poor culture, not having your opinions heard regarding issues at work etc etc etc
How is Hard work is related to success as preparation is related to procrastination motivation work readiness failure?
Hard work is essential for achieving success just as preparation is essential for avoiding procrastination. Without motivation, it's difficult to put in the necessary work or be prepared for challenges. Lack of readiness can lead to failure, highlighting the importance of being prepared and motivated to work hard towards success.
