What are the responsibilities of a pharmacy technician in a community pharmacy?

Answer 1

Answering phones, greeting customers that are coming to drop off an RX, typing up the RX and billing the insurance correctly, phoning the MD if there is an issue with dosage, or availability of the drug, calling the MD when a patient is out of refills, calling the ins. company for coverage issues, processing refills that the MD calls back in, pulling meds from the shelf for the Rph to fill, filling meds to be checked by Rph, stocking shelves, pulling out dates... depending on the state you live in really depends on how much you can do as a technician. If you have been in a pharmacy setting for a while and your pharmacist thinks you're capable of other things then you pretty much do what they ask you to do. Make their job as easy as possible because when they do have to talk to a customer or argue with a dr about how he's stupid and you can't prescribe certain drugs together blah blah blah then they get stressed out. Especially when they are the only pharmacist on duty and surrounded by students and techs and that one customer who is waiting to pay and doesn't understand why all these people are standing around... I'm rambling... If you work in the city, this job would probably be a little bit more difficult as there are a lot more patients or customers you will need to help out with compared to places outside of the city.