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If a waiter satisfies his customers and makes them want to return to the restaurant, he has achieved his main goal. If he is good enough to be requested as their server on their next visit, that's even more impressive. Good customer service includes genuine friendliness, menu knowledge, efficient order taking, food delivery and check presentation, and a willingness to do whatever it takes to meet the customers' expectations.

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Q: What is key achievement of a waiter?
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