0
Bata 5 steps is an epitome of customer service which if any retailer can follow can change their fate. the origination of this concept is an holistic approach of customer service. As the industry is changing dynamically so as the service expectation. However founder of BATA Late Mr. Thomas BATA whom i admire as an paragon of wisdom and i have full regards for him because he was so much foresighted that he came up with BATA 5 steps when the concept of customer service was non-exixtent. Now Industry must soon realize there Strategic Inflection Point in customer service paramater.
It seems that i am obssesed with BATA. Neverthless truth will remain the truth despite all odds.
Here is the much awaited answer..
Step 1. Welcome the customer as soon as he/she enters the store.
Step 2. Ask two Questions one informal (non business related questions like how are u today or how is the weather outside) and one formal question like "What kind of shoes you are looking for?"
Step 3. Show 3 articles .
Step 4. Add on sale
Step 5. Thanks and invite again.
Add your answer:
Earn +20 pts
Lahore bata pur gt road?
The road which lead to Wagha Border from Lahore City,BATA Pur short of 6 Km Indian border.One can even approach through BRB Canal. BIS.
Six steps of the communication process?
1. participants 2. message 3. context 4. channel 5. noise 6. feedback
What are the steps for the composite risk management process?
There are 5 steps to carry ou a risk assessment. Step 1 :- Identify the hazard and any related activities Step 2 :- Identify those at risk of harm Step 3 :- Analyse the risk and decide on precautions Step 4 :- Record your findings and implement them Step 5 :- Review the assessment if anything changes or at least annually.
What are the five steps to rational decision making?
1. inquiry stage 2. values clarification stage 3. alternative analysis stage 4. consumer performance stage 5. evaluation
What two steps are involved with getting a credit card?
at 2 steps are involved with getting a credit card
What is step 5?
Bata 5 steps is an epitome of customer service which if any retailer can follow can change their fate. the origination of this concept is an holistic approach of customer service. As the industry is changing dynamically so as the service expectation. However founder of BATA Late Mr. Thomas BATA whom i admire as an paragon of wisdom and i have full regards for him because he was so much foresighted that he came up with BATA 5 steps when the concept of customer service was non-exixtent. Now Industry must soon realize there Strategic Inflection Point in customer service paramater.It seems that i am obssesed with BATA. Neverthless truth will remain the truth despite all odds.Here is the much awaited answer..Step 1. Welcome the customer as soon as he/she enters the store.Step 2. Ask two Questions one informal (non business related questions like how are u today or how is the weather outside) and one formal question like "What kind of shoes you are looking for?"Step 3. Show 3 articles .Step 4. Add on saleStep 5. Thanks and invite again.
Kuta computer definition bata?
what is bata
When was Bantay Bata created?
Bantay Bata was created in 1996.
What is the mission and vission statement of bata?
What is the mission and vission of bata
When was Amada Bata created?
Amada Bata was created in 1964.
When was Bata Paskaljević born?
Bata Paskaljević was born in 1923.
When did Bata Paskaljević die?
Bata Paskaljević died in 2004.
What is Dodji-Bata's population?
The population of Dodji-Bata is 9,119.
When was Bata Shoes created?
Bata Shoes was created in 1894.
What are the famous folk songs of Mindanao?
langan bata-bata
What is the duration of Amada Bata?
The duration of Amada Bata is 2.4 hours.
What has the author Artur Bata written?
Artur Bata has written: 'Pilzno i okolice'
