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What is the difference between operation support system and management support system?
OSS operation support system process data generated by business process system which involves the telecommunication network including VOIP, broadband, bill generation etc. IT has 3 parts
- TPS (transaction process system)
- PCS (process control system)
- OAS (office automation system)
While Management support system :- it provides information and support, needed for effective decision making by managers.
- MIS (management information system)
- DSS (decision support system)
- EIS (executive information system)
By:-
Meetanshu Mittal
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