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Explain what caused the delay and apologise.

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9y ago
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Q: How would you handle a guest complain on the delay of room cleaning?
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How will you handle a guest complain on the delay of rooms cleaning?

By laughing in their face.Perhaps you should answer it with how you would handle it, since you're the one applying for a job where it's apparently relevant.


How do you handle guest complain on delay of room cleaning?

One could give a guest complimentary things such as breakfasts or an extra night at a room. One could also offer a discount on the price they are paying currently for the room they are staying in.


How would you handle a guest complaint on the delay of cleaning room?

Guest complaints are never easy to deal with. Either give them a complimentary drink in the bar whilst the room is being cleaned or give them a discount on the total price of the room.


How would you handle a guest complaint on the delay on the room cleaning?

Guest complaints are never easy to deal with. Either give them a complimentary drink in the bar whilst the room is being cleaned or give them a discount on the total price of the room.


How would you handle a guest complaint on delay of room cleaning?

Guest complaints are never easy to deal with. Either give them a complimentary drink in the bar whilst the room is being cleaned or give them a discount on the total price of the room.


How did you handle the cleaning of room where the guest remained inside the room?

Cleaning a room with the guest present can be uncomfortable for both the guest and the worker. At times conversation can lighten the tension. As always a spectacular job with respect for the client is demanded.


How did you handle the cleaning of the room where the guest remained inside the room?

Cleaning a room with the guest present can be uncomfortable for both the guest and the worker. At times conversation can lighten the tension. As always a spectacular job with respect for the client is demanded.


How will handle a situation as a supervisor where a guest misbehaves with a chambermaid on the floor?

depends on what you mean by "misbehaving"... depend on room cleaning


How would you like handle a guest complaint on the delay of room cleaning?

Firstly dont lie to the customer with some lame excuse. Call him, apologies sincerely and give him a little extra. Like a bottle of champagne or anything that you know can please him. Make sure that same mistake is not repeated for this customer


Where can you complain about the number of people in the Disneyland park?

Guest Relations.


What is cleaning procedure and frequency schedule for cleaning the guest room?

Once a month


How do you handle guest?

just be nice and friendly