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Writing dialogue is not as hard as you're letting it seem. You have dialogue all the time -- it's called talking. If you honestly cannot think of what your characters are going to say to one another, you need to go take a break and go somewhere out in public. Sit somewhere in the middle of a crowd for one to two hours and just listen to people talking. Then, go home and write down some of the things you heard people saying. That's dialogue.
Surely you've had a problem with something you've bought - what did you say, and what did the salesperson say?
When you need to have your characters talk, just pretend it's you and a friend (or several friends), and have them say something you'd probably say in the same situation. Then imagine what your friends would say in reply, and go back and forth that way. As you become a better writer, your characters themselves will "tell" you what they want to say, because they become like real people to you.
Writing dialogue is not as hard as you're letting it seem. You have dialogue all the time -- it's called talking. If you honestly cannot think of what your characters are going to say to one another, you need to go take a break and go somewhere out in public. Sit somewhere in the middle of a crowd for one to two hours and just listen to people talking. Then, go home and write down some of the things you heard people saying. That's dialogue.
Surely you have had a complaint about something in your life! What did you say to the clerk or salesperson when you found something you didn't like?
One thing to remember if you are the salesman or clerk - you need to stay calm and listen to the other person, tell them that you understand they are upset and you are going to try to help them. Sometimes they just want someone to listen to their complaint without getting mad.
I usually don't write dialogues for people because many of them are trying to get someone else to do their assignments for them, but I will include a short example here because it is so important to have a good sales technique with a complaint.
Customer: I bought this product last week and it doesn't work!
Salesperson: I'm very sorry to hear that. Tell me what isn't working on this product so I can help you with it.
Customer: It just doesn't work! I can't get it to turn on at all.
Salesperson: OK, it doesn't turn on at all. I can see how you would really be annoyed at that.
Customer: I am. I am really angry that you sold me this product!
Salesperson: I would be angry, too. Let me go see if our manager will replace this product with one that will turn on and work for you.
Customer: Can you do that? I would be very happy to have a replacement. Thank you.
You can see how the salesperson stays calm, listens to the angry customer without getting angry back, and offers to do what they can to help out. If the customer is still angry after you try your best, simply say "Let me get our manager to come and help you with this problem" and let them handle it from there.
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