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To preventing cash shortage at the register ensure that the person who is taking control of the unit has a balanced Till prior to ringing a transaction. If it is electronic, a till report tape should be run, cash balance verified with signatures and then the drawer is considered "safe" to proceed with. COUNTING CHANGE OUT LOUD Verbally state the amount of cash the cashier has been handed..., "That's $15, and you owe $10.50. Your change is $1, 2, 3, 4...and .25 cents, plus .25 cents makes .50 cents. Your change is $4.50" Note the counting back of the change after stating the amount the customer handed the cashier as payment ... it is best practices to have the cashier tell the customer the change amount, then count out loud as change is handed to the customer. Most cashiers are scared of this practice because they think they have to count back in the complicated, "and 5 makes 15..." whereas counting back change works equally as well if it's, "And your change is $10; here's $5 and $5 more makes that $10 change". It is not unknown to require the employee to circle the change amount on a customer receipt, prior to counting back change, once again focusing on accuracy. Cash shortage is controlled by limiting "No Sale" access to a unit and also ensuring the register has no capability of defaulting debit/credit card transactions to a cash status after the authorization was transmitted back to the register but before the customer receipt printed out.

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Q: Ways to overcome cash shortage
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