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If it is a windows use the Ctrl, Alt, and delete keys at the same time. It will bring up program manager with a menu that will have several items on it. You can "unfreeze" it by ending a program or you can shut it down. If it is Apple go up to your Apple Icon at the top of your screen and highlight "shut down."

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12y ago

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have you tried turning it off and on again

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Wiki User

14y ago
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depends why it froze, if it is software then probably best not to use windows anymore. If it hardware, buy something better.

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Wiki User

15y ago
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Press Ctrl Alt Delete On you laptop at the same Time then close it

ifs its still frozen Restart the Comp :]

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Wiki User

14y ago
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get a new one

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Wiki User

15y ago
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Q: What should you do when your laptop freezes and stops responding?
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