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A service monitor monitors customer service performance, which is important in engendering customers' loyalty to one's brand. This involves monitoring the interactions between service staff and customers, as well as asking customers for their opinions about the company's service.

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11y ago
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11y ago

The purpose of a monitoring service is to check magazines, newspapers, or books and record its popularity or its rank and evaluate if it is good to publicate it.

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Q: What is the purpose of a monitoring service?
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