What is the introduction for front office operations?

Answer 1

Front office managemant uses a human resources approach to cover the uniqe management and operational challenges in the front offices of today's hotels and lodging facilities.In adresses the impact of the recession on the hotel businesss and discusses the impact of social media and guest room technology on the hotel business and how the internet is the single most important travel planning and distribution channel in hospitality.There is also new and updated information on environment and sustainability issues.