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The Memory Could Not Be Read" Error Message When You Open an E-Mail Message View products that this article applies to. Article ID : 828133 Last Review : February 5, 2007 Revision : 6.4 SYMPTOMS When you try to open an e-mail message, close the e-mail message, open another e-mail message, and then open the first e-mail message again, you may receive an error message that is similar to the following: SysFader: Msimn.exe - Application Error: The instruction at "0x77ec83c4" referenced memory at "0x00400067". The memory could not be "read". Msimn.exe has generated errors and will be closed by Windows. You will need to restart the program. Note You may have to repeat this process several times before you receive the error message. Back to the top CAUSE This behavior may occur if you receive an e-mail message that does not contain a From field but does contain a Sender field. Back to the top RESOLUTION A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next internet Explorer 6 service pack that contains this hotfix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support) Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name --------------------------------------------------------- 09-02-2003 10:09:46 6.0.2800.1256 1,175,040 Msoe.dll Back to the top STATUS Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6. Back to the top

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Q: What is sysfader?
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