What are your next steps if A message appears on your computer screen stating that our antivirus program detected an infected file on your computer and is unable to move it to quarantine?
If your antivirus software is unable to quarantine a detected
virus, it is either because of A) An error was encountered while
moving the virus to quarantine on the hard disk, or B) The virus is
putting up a fight against your antivirus software.
When this happens, delete the virus or send it to the developer
of the antivirus software if possible for analysis.