Your account does not have admin privileges or some spyware has disabled the option. Reboot into safe mode and try .
You need to run these 4 essential steps to remove all the spyware on your computer.
1. Run Malwarebytes Anti-Malware
2. Run the anti spyware removal programs spybot
3 Run Superantispyware
4. Run a complete scan with free curing utility Dr.Web CureIt!
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