If you would like to delete all files and downloads on the laptop without formatting. Try System Restore and restore the laptop back top a date where those files were not downloaded onto the laptop. Word of Caution!: Tray to delete all files that can be deleted first. For example if yopu have downloaded Adobe Photoshop. Unistall this programn before system restore or you will never see the hard drive space required for that program again. Hope this helps
Chat with our AI personalities