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After my computer goes onto the Microsoft welcome screen the screen turns black?
Wiki User
∙ 14y ago
This problem is either a disk, driver or screen resolution problem.
Resolution problem - On start up press F5 before the welcome screen and select VGA Logging from the list - then once loaded restart as usual.
Driver Problem - On start up press F5 before the welcome screen and select safe mode. If you manage to log in to windows go to start -> control panel -> System -> Hardware manager -> Right click on your graphics card and uninstall then restart.
Hard Disk Repair - take it to a local computer shop or attempt to re install with the Cd's that came with the PC (you will lose your data).
Dan Turner Director
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Wiki User
∙ 14y ago
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