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As per my observation and knowledge the main and most important functions of any IT department are as following:-
- IT Director - budgeting, strategic planning, department management, purchasing, PR, etc.
- Network administrator - manage network services and servers
- Database administrator - manage academic and administrative databases
- Webmaster - coordinate content; manage web software, server, and graphics
- Telephone administrator - manage phone system, cell phones, billing
- Hardware/software installation & repairs - setup, imaging, upgrades, etc
- Digital media management - editing, graphic design, communications
- Audio-visual support - setup & support AV events, recording, streaming etc.
- Academic Tech Director - tech integration, curriculum, and professional development
- Library services - manage information resources, delivery, support, etc.
- Help Desk - track & respond to incoming requests for help, support, problems
- Training - teach faculty and staff how to use systems, equipment, and applications
- Technology teachers - teach technology-related classes to students
- Lab coordinator - manage one or more labs, carts, facilities
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ProfessorThere is a requirement of IT deparment in most of the company especially the MNC as the most of the data of a company is stored in digital for in some digital storage device like computer hard disk using some software which make it easy to store the data in comparision to traditional method of manual entry. As in case of MNC their office are situated in various geogarphical laocation so there is a reqirement of maintaining communication between office at different location so we need a reliable method to communicate with them in way to maintain that network using computer and comunication equipment there is a essential need of IT department.
The primary duties of the IT department in an organisation are to: Provide the organisation with the data storage and processing systems it needs to support and develop its operations. To keep the system up-to-date in response to changes of personnel, organisation, the law, statutory instruments (eg tax regulations) To ensure the software used is appropriate, legal and reliable. To install and maintain the appropriate hardware and networks. To develop data communications with outside users (eg the internet, banks, suppliers, customers) To train users in the use of the software and hardware. To ensure compliance with legislation on computer design and usage, data protection. etc To ensure that the system and data can be fully restored in the event of a system failure. (ie arrange data backup) To carry out risk analyses and take appropriate steps to deal with any perceived risk such as fire, vandalism, hacking, etc
The IT (Information Technology) Department should be in charge of all computer based systems in an entity (school, business, home, government institution) or otherwise. This involves providing systems, repairing and maintaining, as well as coming up with solutions to for users (as in finding software for users, fixing issues, or providing entire frameworks for the staff to work with).
A professional IT department should also be in charge of securing all systems and network devices, as well as optimizing their operations, so as to provide the best and quickest environment for their users.
Honestly, an IT department's roles and function can be varied. Different companies/entities expect different things from their IT dept. and thusly, staffing is adjusted so it may provide what is expected. I've done consulting work at certain corporations where the IT dept. is expected to provide custom-programmed solutions to end-users problems, and others where simply "making everything work" was good enough.
If you provide more detail on what IT dept. your asking about (as in company type, expectations, and perhaps the type of computing environment) I could provide more specific roles and funtions. Your question is too vague to pinpoint and exact answer, and since the field of Information Technology encompasses so many topics, I could write a novel explaining what different fields of endeavor expect from their IT depts.
The functions of a technical department is to assure that all users on the associated network has access to all applications, printers, email systems needed to perform their job efficiently by attending to any malfunctioning hardware, mis-configured software in a timely manner as not to disrupt the workflow of the office.
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