The two types of communication channel are analog and digital communication channel. An analog channel uses continuously varying (analog) electrical signals while a digital one uses discrete signals.
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Several factors contribute to the complexity of message delivery in communication, including the sender's communication skills, the receiver's understanding and interpretation of the message, the channel of communication used, noise or distractions, cultural differences, and the emotional state of both the sender and receiver.
Three business communication situations in which a technology channel would be inappropriate for exchanging information are:When understanding of a reaction to the information being presented is needed, face-to-face communication is preferred. This provides the opportunity to read body language and tone of voice.For preventing and resolving conflicts, face-to-face communication is preferred. Again, body language and tone of voice can be read this way. Also, miscommunication is more easily avoidable.If someone is being laid-off or another change in responsibilities is being made, the employee should be told face-to-face.