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How do you promote change by talking?
Action with words
In a conversation with a coworker you're not sure what she said about the Clearwater building site By repeating what you think she said in your own words you're demonstrating what effective skill?
By repeating what you think your coworker said in your own words, you are demonstrating listening as an effective skill.
Why facial expression is important in communication?
It gives non- verbal feedback. It is an effective than words . To express emotions and feelings
What are the 6 C's of effective messages?
Courtesy, Clarity, Conciseness, Concreteness, Correctness, and Completeness Courtesy - maintain goodwill by using the "you" attitude Clarity - use appropriate words, place words in orderly sequence Conciseness - use necessary words, use action and efficient words, write in active voice Concreteness - use precise modifiers, avoid generalizatioins and opinions such as using "should", provide specific details Correctness - verify spelling, use correct words/phrases, insert proper punctuation, check details such as times, names, dates, places, and amounts, evaluate message appearance such as placement and style Completeness - answer who, what, when, where, why, and how and maintain/promote goodwill
What is concreteness in business communication?
Use specific facts and figures Put action in your verbs Choose vivid, image-building words
