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There is no legally specified period correspondence should be answered, though many companies, usually public ones, do specify a maximum time. Ideally as soon as possible but some forms of correspondence are more urgent than others.
Opinions vary. It depends on the kinds of correspondence as there are varying letter writing format and equally with varying recipients/readers. Nevertheless, the contents should be: in correct grammar where word/s is/are properly used (including word spelling), direct to the point and concise. You may browse the link below for more information.
You should send a business letter to your boss or an associate that you work with. Business letters should be formal and polite.
The verb phrasal should not be used in formal business writing.
Business emails should not include text message abbreviations and slang terms