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Below is a possible solution:

1.) Restart your computer, as some of your connections may not have been working properly.

2.) Restore 'Manufactures Settings'. That will most likely delete your music, apps, videos, photos etc. But if all else fails then you would have to back up all of your items you would like to keep.

This can be used for all iPods, iPhones and iPad.

Try checking the Support section on the Apple website (a link has been supplied under 'related links') if the above method doesn't work.

When your iPod freezes simply press and hold down the center and play/pause button at the same time until it restarts (it blacks out and the apple logo appears).

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9y ago
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10y ago

For the following models:

  • iPod nano (3rd generation)
  • iPod classic
  • iPod (5th generation)
  • iPod nano (2nd generation)
  • iPod nano
  • iPod with color display (iPod photo)
  • iPod (Click Wheel)
  • iPod mini
  • iPod mini (2nd generation)
  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Menu AND Center (Select) buttons SIMULTANEOUSLYuntil the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.

Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

Other Models:

  1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.

When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time is preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.

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9y ago

When your iphone freezes you turn it off and restart it all over again. If your IPhone is frozen, all you have to do is hold on the power button until it turns off, then turn it on in 2 minutes. If that does not work, take out the battery and then put it back in. If none of these work, get to a IPhone store
When your iphone freezes you turn it off and restart it all over again. If your IPhone is frozen, all you have to do is hold on the power button until it turns off, then turn it on in 2 minutes. If that does not work, take out the battery and then put it back in. If none of these work, get to a IPhone store

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14y ago

Since it keeps freezing first turn off the iphone then turn it back on and if that doesn't work restore it with iTunes.

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14y ago

Does it still connect to I tunes, if so restore it

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14y ago

See the related link

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14y ago

Either use 'force quit' or reboot.

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12y ago

Un-freeze it

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Q: What should you do if your iPod freezes up?
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