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address customers as 'dear valued customer'

write as direct as possible, informing that a change is in progress and the decision was taken to upgrade the level of service or experience.

then go on to state the new additions along with designations.

end this short letter by stating a time period by when a change would be evident and invite customers to meet the new team by providing full contact particulars as well.

end the letter by re iterating your commitment to raising the bar yet again and your determination to succeed in this objective.

Uday Mathur

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11y ago
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10y ago

Attention, all employees! As of (insert date), (insert description of change) will take effect. All employees are expected to comply with this new practice. Should you have any questions about the new practice, please contact (insert name of person to contact). Thank you. (insert name and title of person sending letter).

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Q: Sample letter informing staff of a change?
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