Its easy open Helpdesk Form (Search help desk cases) on right top of form clieck on ADVANCED tab .. (you will see Search String windows at bottom) add srting you want to search for (below string will show current logged in users pending tickets) example:('Assignee Login Name' = $USER$) AND ('Status*' != "Resolved") AND ('Status*' != "Closed") go to TOOLS-record macro... Marco is active now Click on SEARCH .. this will search all tkts with search criteria. you will see all tickets.. select all and then go to TOOLS-reporting Select the REPORT Style 9 u can add required columns) and then RIght Click Report Template and EXPORT to file Save as .CSV. then click on Tools -Save Macro you are done next time go to Tools-Run macro Avinash Shitole
BMC Software's population is 6,100.
BMC Software was created in 1980-09.
The ticker symbol for BMC Software is BMC and it is traded on the New York Stock Exchange.
Remedy Corporation is a software company founded in 1990. It provides Action request systems, an application server, and provides the service of supplying additional applications for their programs. The company is now part of BMC.
BMC Software, Inc. is an American company specializing in business service management software. The BMC Software, Inc. is located at 2101 City W Blvd Houston, TX 77042.
Remedy Action Request System is a trouble ticketing system, also known as BMC Remedy. It is highly customizable and expandable.
please contact hr@activelinkstech.com.They are good trainer for BMC Remedy /ITSM
it is the first letter of the three founders names :- BMC Software founders Scott Boulett, John Moores, and Dan Cloer began a contract programming partnership that operated in and around Houston, Texas. By 1980, the company was incorporated, and officially became BMC Software, Inc.
You can get information about BMC patrol online at the BMC website. Alternatively, you can also find this information available at the Wikipedia. Once on the page, type "BMC Software" into the search field at the top of the page and press enter to bring up the information.
This question is not clear. BMC Remedy can help reduce downtime in an enterprise by giving the help desk technician a method to triage the situation and assign priorities to the most critical problems. These priorities help guide the touch technicians with fixing the most critical problems first.
BMC stands for multiple items. The "BMC" in "BMC Software" stands for the names of the three founders: Scott Boulett, John Moores, and Dan Cloer. There is also British Motor Central, Bulk Mail Center, and Beverage Marketing Corporation.
Some of the best IT Service Management Software programs that have received positive reviews from consumers are BMC Remedy, Zed-Service, EMC Infra, Cherwell, HP Openview, IBM ClearQuest and Serena Software.