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It's really difficult to answer questions like this, where there's a problem and multiple possibilities exist which could be causing the problem, and no diagnosis of the problem was performed. I see it a lot with AC systems, as well.
The three likely candidates - 1: No power to the radio. This could be caused by a blown fuse or faulty wiring in the circuit. 2: No ground to the circuit. Faulty wiring in the circuit or a loose ground connection would be your likely culprits. 3: Just a bad head unit.
Either way, don't mess with it yourself - a 2014 model year vehicle should still be under warranty. Have them deal with it.
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How do you turn your headlights off in a Chevy silverado 1500?
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What directection does the nut turn to loosenthe fan clutch on a Chevy silverado 2003 model?
lefthand thread.
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How do you set the clock on 1994 Chevy Silverado?
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How do you set the clock in a 2002 Chevy Siverado?
turn radio off n use radio knobs to set the clock
Does the 1991 Chevy Silverado have an ACC position on the ignition switch?
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