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body control module needs to be reprogramed with new udated software. i think you have to go to a dealership
It is possible that the body controller (which handles the locks) has "lost its mind." You can reset it by removing its power for a couple minutes. This can be accomplished by either 1) disconnecting the battery (may reset some other settings of your vehicle) OR 2) pulling the IOD fuse in the fuse box under the hood (called the Integrated Power Module or IPM in the manual). I used this second method successfully after the power door locks just stopped working. The switch on the door wouldn't even operate the locks.
"To NON MECHANICAL PEOPLE LIKE ME: flip the fuse box lid for a map of the fuses. it's the one on the bottom right"
I just reset my door locks by pulling out and putting back in the IOD fuse. The IOD fuse is mapped on the menu of the box lid. Hope this helps!
The IOD fuse is located in the fuse box which is in the engine compartment on the driver's side. The inside of the fuse box cover shows the location/names/amps of the fuses. The 20amp IOD fuse is on the lower left corner of the fuse panel when looking at the panel from the driver side.
Chrysler has released a software fix for the door locks on there vans. The dealer can flash the BCM to prevent this problem from reoccurring.
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