Colleen Barrett joined Southwest Airlines Company in 1978 as a corporate secretary and rose through the ranks to become the company's president and chief operating officer.
began as corporate secretary
1978-2001, began as corporate secretary and became vice president of administration and then executive vice president of customers; 2001-, president and chief operating officer.
Under her guidance, Southwest typically beat all the other airlines year in and year out in the airline industry's "Triple Crown" of performance ratings.
She told Erika Rasmusson in an interview for Sales and Marketing Management, "We start from day one, trying to make people understand that we are looking for people who want to join a cause, not get a paycheck".
Colleen C. Barrett was born on September 14th, 1944.
Colleen C. Barrett was born in Bellows Falls, Vermont in the United States.
Born: 1944
Born: 1944, in Bellows Falls, Vermont.
Education: Becker Junior College, 1964.
Mathews and Branscomb law firm, 1968-1970, secretary
Colleen Hanabusa.