answersLogoWhite

0

The assessor's are usually very relaxed and friendly, so there's no need to worry.

I had an phone interview on the 20th of September 2009 and it was absolutely fine, no pressure at all. I was told immediately after the interview that I had been successful.

Here's how my phone interview went.

They first asked me for my National Insurance number. Then they asked me what my understanding of customer service was.

You will then be asked to give a specific example of when you rendered great customer service.

Then explain a time when you made a sacrifice to achieve a task.

Explain a time when you worked successfully as part of a team. Give a specific example.

If you smile on your end of the phone the interviewer can usually tell and feed off the positive vibe.

So be sure to prepare by carrying out a little research on the position you are applying for and the organization.

Good Luck!

User Avatar

Wiki User

15y ago

Still curious? Ask our experts.

Chat with our AI personalities

LaoLao
The path is yours to walk; I am only here to hold up a mirror.
Chat with Lao
ReneRene
Change my mind. I dare you.
Chat with Rene
TaigaTaiga
Every great hero faces trials, and you—yes, YOU—are no exception!
Chat with Taiga

Add your answer:

Earn +20 pts
Q: Abbey national competency based interview
Write your answer...
Submit
Still have questions?
magnify glass
imp