0
The assessor's are usually very relaxed and friendly, so there's no need to worry.
I had an phone interview on the 20th of September 2009 and it was absolutely fine, no pressure at all. I was told immediately after the interview that I had been successful.
Here's how my phone interview went.
They first asked me for my National Insurance number. Then they asked me what my understanding of customer service was.
You will then be asked to give a specific example of when you rendered great customer service.
Then explain a time when you made a sacrifice to achieve a task.
Explain a time when you worked successfully as part of a team. Give a specific example.
If you smile on your end of the phone the interviewer can usually tell and feed off the positive vibe.
So be sure to prepare by carrying out a little research on the position you are applying for and the organization.
Good Luck!
Add your answer:
Earn +20 pts
What is the accounting meaning of apprentice premium?
Apprenticeship is a system of training a new generation of practitioners of a structured competency based set of skills.
Where is the National Cash Register based?
The National Cash Register Corporation is based in Duluth, Georgia, United States. It was first based in Dayton, Ohio, United States in 1884. In 2009, it was based in Metro Atlanta.
What is the main difference between activity based costing and attribute based costing?
activity based costing does not promote TQM(total quality management) and continuous improvement but attribute based costing promotes the both.
What is the term for a budget that starts with the absolute necessities and debt payments and then adds expenditures until there is no more cash?
zero-based budget
List and explain features of file based approach?
features of file based approach
What are the average rates on loans from Cahoot?
Cahoot is an internet-based banking brand of Abbey National and is based in Coventry, England. Cahoot does not offer loans since it is part of Abbey National and all loans are obtained through Abbey National.
What questions are asked in competency based telephone interview?
How do you identify your customer needs? How do you gain trust from your customer?
How does one get an Abbey National Personal Loan?
Abbey National was a bank based in the UK. It was bought out and renamed. There really is no Abbey National now, so getting a personal loan from that bank is impossible.
What are some competency based interview questions?
Competency based questions are basically to test how competent the candidate is in a particular field. The questions are based on the role one has applied for. Some of the questions can be based on analytical skills, leadership skills or project skills.
What are some advantages of Abbey National mortgages?
Abbey National was a UK based bank and former building society. Abbey National was closed due to the company being in debt and the company having not many customers.
What happened to Abbey National banks?
Abbey National Bank was a bank based in the United Kingdom. It was purchased by Grupo Santander of Spain in 2004 and then rebranded as Santander in 2010.
How long has the Abbey National Bank been in business?
Abbey National Bank was founded in the year of 1874. At first, it was based within a church in the United Kingdom city of Kilburn; more specifically on Abbey road.
Competency based approach to language teaching?
Charracteristecs of the competency based approach
What has the author Marion G Anema written?
Marion G. Anema has written: 'Competency-based nursing education' -- subject(s): Study and teaching, Competency-based education, Methods, Nursing, Nursing Education, Competency-Based Education 'Competency-based nursing education' -- subject(s): Study and teaching, Competency-based education, Methods, Nursing, Nursing Education, Competency-Based Education
What country is Abbey National based in?
Abbey National is bank located in The United Kingdom. The bank was founded in 1944 and has had financial problems throughout the years. It is currently owned by a spanish group, Santander Group.
In what year was Abbey National banks name changed?
Abbey National plc (a UK based bank) was named Santander in January, 2010. Now customers can use any of the 1,300+ Santander branches for their banking needs.
How did you carry out management and leadership in your last job?
This is a competency based interview question where they are looking for evidence of you having used the competency of leadership. To answer the question you should use the CAR format. C = context - What was the situation A= Action - What did you do R = Result - what happened as a result of the action that you took You should check out the competencies that are required before the interview using the job advert and the person specification. So if the advert says they need someone with the ability to work as part of a team you will be asked to provide evidence of how you have done this. Prepare your examples and rehearse them before the interview. In that way you can be more relaxed and confident. The links below take you to a more detailed guide on preparing for competency based interviews
