Instant Messengers Introduce a New Way to Host Conference Calls?

Answer 1

Traveling costs companies billions of dollars per year to meet with clients locally and globally, for a handful of meetings of various lengths. One way to cut back on spending for these trips that companies are starting to implement into communications is the use of instant messengers for conference calling. This innovation allows you to communicate with clients, supervisors, managers, etc abroad without leaving your office.

Instant messengers like Skype and MSN are incorporating business calling uses into their popular social networking platforms. Conference calls are calls in which two or more listen in or actively participate in a phone call. Major uses for these types of calls can be sales meetings, status report updates and training.

Skype, msn and even Yahoo, users can call computers remotely without even leaving the office. While MSN and Yahoo are only capable of calling from one computer to another, you can still share documents, photos, audio and more with the use of their file transfer protocol system.

The big attraction to conference calling is that multiple users can call as many users as necessary and add others to the conference call. You can call your entire contact list to share news and talk with them as if they were in your office. You can also use webcams to chat with other offices for status meetings and presentations. The program and others like it also offer more sharing features with the convenience of chatting in the same window, so that, say if one client is from a country where English is not their main language; you can type and translate their message in that country’s language. You can do all of this while on a call.

Another perk of Skype is that it is free to call computers for business or personal use. Most phones and even landlines are compatible with the platform except Blackberry, but you can still use its instant message service.

With so many options available now, it’s no wonder people are able to be more productive, more responsive and connect with their clients and customers on a more intimate level.