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What is the difference between maintenance and support?

Anonymous

∙ 10y ago

Updated: 10/3/2023

The difference between maintenance and support is that one focuses on prevention, and one focuses on fixing problems. Maintenance is proactive, maintenance helps keep something running as it should. Support is helping to fix or figure out an issue that has already occurred.

Wiki User

∙ 10y ago

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Software Support is provided by organization which had developed that software. Software support include bug fixing, software enhancement etc. Mostly it is FREE OF COST.

Software maintainnace is carried out on special request by client. It include adding new functionality or module. Software maintainance activity can include cost depending on the maintainnace.

Wiki User

∙ 12y ago

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