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When monitoring and controlling its activities a business can make immediate use of the information from its operational support system to make its minute-by-minute or hour-by-hour decisions. For a restaurant, for example, some of their products are freshly prepared, while others are cooked in batches or need time to defrost. If customer orders are recorded on an EPOS system, then an operational support system can alert the restaurant management as to when they need to cook or defrost more bulk products.

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Q: What is definition by operation support system?
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