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Because of today's highly automated and computerized processes involved in production, work has evolved from use of thousands of laborers to a few hundred. The quality of the labor force also has upgraded due to the fact that each must attain a prescribed?ælevel of technical knowledge as opposed to workers of long ago who learned their skills by hand me down. The effect of computerization on administration level employees is productivity in two ways. Either they can squeeze in more data work and results in a day or they can do other productive matters after they're done with managing data.

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βˆ™ 10y ago
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βˆ™ 12y ago

•The Increasing Importance of Customers

ØCustomers: the reason that organizations exist

vManaging customer relationships is the responsibility of all managers and employees.

vConsistent high quality customer service is essential for survival.

•Innovation

ØDoing things differently, exploring new territory, and taking risks

vManagers should encourage employees to be aware of and act on opportunities for innovation.

by: javed ahmed jamali 4rm Shaheed Benazir abad University

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βˆ™ 12y ago

how the manager's job is changing

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Q: How do manager's job is changing?
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