If your printer is connected to your network but you're not seeing the print option on your computer, here are some steps you can follow to troubleshoot the issue:

Check Printer Connection

Ensure the printer is powered on and connected to the same Wi-Fi network as your computer.

Verify the printer's network status through its control panel or app.

Restart Devices

Restart your printer and your computer. This can resolve many connectivity issues.

Update Printer Drivers

Make sure you have the latest drivers installed for your printer. You can usually download the latest drivers from the manufacturer’s website.

Add Printer Manually

Go to Settings > Devices > Printers & Scanners on your computer.

Click on Add a printer or scanner. Your computer should search for available printers. If your printer appears, select it to add.

Check Printer Status

In the Printers & Scanners section, ensure your printer is set as the default printer.

Check for any error messages in the printer queue or on the printer itself.

Network Troubleshooting

If your printer is wireless, make sure the Wi-Fi signal is strong enough. Move the printer closer to the router if needed.

If using a firewall or VPN, temporarily disable them to see if they’re blocking the connection.

Use the Printer’s IP Address

Go to Settings > Devices > Printers & Scanners.

Click on Add a printer or scanner, then select The printer that I want isn't listed.

Choose Add a printer using a TCP/IP address or hostname and enter your printer's IP address.

Check for Software Conflicts

Ensure no other printing software or applications are interfering. Close any unnecessary applications that may affect printer settings.

Update Operating System

Ensure your operating system is up-to-date. Sometimes, system updates include important drivers and compatibility fixes.

Reinstall Printer

If all else fails, remove the printer from your computer and reinstall it:

Go to Settings > Devices > Printers & Scanners.

Select your printer and click Remove device. Then follow the steps to add it again.

Conclusion

If the problem persists after trying these steps, consulting the printer’s manual or contacting the manufacturer’s customer support may be necessary for further assistance.

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